Tech-X offers numerous ways to receive technical support and general help for its products and technologies.
Paid for Support Services
The key features of Support Service are:
E-mail and phone access to technical support resources at firstname.lastname@example.org or 720-974-1846
Initial response to support requests within 2 business days
Resolution response time goal of 5 business days
Other Support Resources
Basic Support Service is available for all product and technology users at no cost. The key features of Basic Support Service are:
Documentation in PDF format, and on the web for some products.
Web access to information in available FAQs
Web access to available mailing lists (see below for complete list and links)
In addition to generating discussions with real-world users our mailings lists are actively maintained and monitored by internal Tech-X Corporation resources.
We appreciate correspondence from all interested parties. Please use the links below to subscribe to each product or technology mailing list and to see the list archive.
Following are the available mailing lists:
For questions regarding Tech-X Corporation support, please contact email@example.com.